Delivery Policy

Thank you for visiting and shopping on our website. You may find terms and policies of delivery policy below.

Delivery service fee in Tbilisi is 4 GEL, in regions - 7 GEL.
In Tbilisi you can also choose express delivery to receive your order in a maximum 3-4 hours time from placing the order. This service fee is 10 GEL.

Delivery Estimates in Tbilisi

Orders can be placed at any time of the day and week. Orders placed before 17:00 are delivered during 1 calendar day. Order placed in non-working hours are delivered during 2 days. You can also use our express delivery service, during 10:00-17:00 Hours, delivery takes maximum 3 hours.

Delivery in Regions

Delivery in regions can be made within 3-5 working days. 

The exception list

Orders can be delivered in whole territory of Georgia, excluded Abkhazia and South Osetia.

Delivery Pick up Locations in Regions

Customers can have their orders delivered to a specific pickup location. However, please note that TI'ME is not responsible for any damages and losses of the orders when they are left at the pickup location. TI'ME store recommends to mention your house address as a delivery address to avoid any inconvenient situations.

Delivery Pick up Locations in Tbilisi

Customers can have their orders shipped to one of the 14 TI’ME/PANDORA stores-Kiosks across the city. Customers can pickup their orders from the store it has been shipped to directly.

Duties and Taxes

The cost of taxes and duties is already applied to your order. No additional fees are required.

Order Cancellation

The order can be canceled before its delivery. If the delivery of the order is on its way, it cannot be canceled. Further information on order cancellation and returning can be found in the Return & Refunds Policy.